For in-person sales, we accept cash, credit cards, contactless payments such as Apple Pay or Android Pay, and PayPal. All credit card payments will be subject to ID verification. If you would like to pay using a credit card, please make sure to have a valid photo ID with you at the time of purchase. For online payments which are processed through PayPal, we reserve the right to require further verification to process your payment to avoid fraudulent purchases.
Pickups / Meetings
Whenever we set up a meeting for a purchase, trade, or sale, it's important that we meet at a safe environment for both parties. Our most common meeting spots are at fast food restaurants and public spaces such as libraries, malls, cafeterias, etc. Our meeting locations are structured to be halfway from where a customer or client is located, that way it is most convenient for both parties. Meeting times are to be coordinated between the customer and sales representative.
Fast 'n Free Shipping - We ship all of our items using our Fast 'N Free method. Never pay for shipping again. Always fast. Always free. Most of our products will ship using USPS Priority Mail, smaller items will use USPS First Class Mail.
Packaging - All of our products are packaged safely and securely to avoid any damages or mishaps during the shipping process. If you believe your package was damaged and resulted in a defect product, please contact us immediately.
Return Shipping - If you would like to return a product that is not due to a defect, you will be responsible for paying return shipping costs. We highly advise the product be packaged safely and securely to avoid any damage during the shipping process. We will not be responsible for any return shipments that are damaged or not received. Please be sure to add tracking to your return shipment.
Pickup Only Items - Most bulky items such as home theater systems, TV's, desktops, etc., will be available for pickup only. Please read the description of the item you're looking to purchase to see if shipping is available.
All warranty information provided from the manufacturer is purely for informational purposes. Actual warranty coverage is not guaranteed. Most manufacturers require an original purchase receipt in order to obtain warranty service. Since our devices are purchased from private owners, unfortunately an original receipt will not be able to be provided.
Returns & Refunds
We do our best to make sure you're satisfied with the product you purchased however if you do want to return an item, we offer a 30 day return policy on all of our products and accessories.
- Must be original purchaser
- Must be in the same condition as purchased
- Must include all original accessories included with the product
- Buyer will pay return shipping for purchases returned not due to defect
When we purchase a product or receive a product from a trade in, we must fill out a contract between us and the supplier. We will require a government issued photo ID (drivers license/state ID) in order to fill out the contract in accordance with state law. As long as an item remains in good standing, all customer information will remain completely confidential. For any item that is purchased or traded in that does not remain in good standing (reported stolen) or unable to activate, the seller will be responsible for refunding the purchase price plus a $25 penalty within 2 weeks of such notice.
Products We Don't Accept
We do not accept any devices that are cracked or any items with major cosmetic defects. Any products sold to us must pass our multi point inspection in order for them to be purchased. For smartphones, we do not accept any Sprint or T-Mobile branded devices unless they are fully unlocked. Cellular devices including smart watches with an eSIM should be properly deactivated from your carrier before selling to us. We also do not accept any international devices due to compatibility issues in the US. Any products with tracking hardware/software or security locks (such as Activation Lock, Samsung Reactivation Lock, Passwords, Passcodes, etc.) will not be purchased.
Multi Point Inspections
Each of our products go through a multi point inspection before they are sold. These inspections test out various hardware and software components of the device. Some components on the device might not be tested due to a lack of equipment on our end. Please contact us if you have any questions on exactly what has been tested out before purchasing.
Trade In Values
Along with cash offers, we will also offer a trade in value which would be applicable towards our online store. The difference of the trade in value and the product listed for sale would be covered in "cash on top", either on your end or on ours. "Cash on top" from our end can not exceed 50% of that trade in value. For example, if a trade in value of $1000 is given for an item, that can only be applied for any items of $500 or above.
Downloads & Software
Any software, download codes, or downloaded content on a device or within the packaging of a product is not guaranteed and can not be verified on our end to be authentic or available for use. Most of our products are factory restored to the original state in which it was purchased so it will only include the factory installed programs that are installed on the operating system.
All rechargeable batteries have a limited lifespan and may eventually need to be serviced or recycled. The battery lifespan within a product purchased from us will vary depending on how you use your device as well as the settings you choose for it. Due to this factor, we will not be responsible for any battery replacements or reimbursements after our 30 day return policy has expired.
Some of our devices will be listed as "GSM Unlocked” which means they are only meant to work with GSM carriers such as AT&T, T-Mobile, and others. Within the US, there are two main carrier types which are GSM and CDMA. CDMA networks include Verizon and Sprint and require different hardware capabilities within the devices themselves. When a product is listed as "GSM Unlocked", it will only be compatible with GSM networks and not CDMA networks.